From WhatsApp Photos to Same-Day Treatment: How We Work with International Patients
Updated: Sep 2
Every week we treat patients arriving from three directions: Istanbul, the Bulgarian coast, and northern Greece. Here is exactly how the process works - no mystery, no surprises.
Step 1: Photos and questions, before any travel
Send photos of your concern via WhatsApp or Viber (+90 555 209 09 39), in English - patients from Bulgaria and Greece write in English every day, and that works perfectly. You receive a preliminary assessment: whether the trip makes sense, what could be done, and a concrete indicative price in euros. No commitment, no deposit at this stage.
Step 2: Getting here
From Istanbul: about 2 hours by car; from Istanbul Airport roughly 2.5 hours
From Edirne: about 1 hour (convenient if you cross at Kapıkule)
From Bulgaria: ~2 hours from Burgas via the Malko Tarnovo-Dereköy border
From Greece: ~2 hours from Alexandroupoli via the Kipi-İpsala border; the Kastanies-Pazarkule crossing near Edirne also works
Bring a valid passport or ID and check current entry requirements before travel.
Step 3: The one-day structure
Morning appointment: examination and AURA 3D skin analysis. We confirm - or revise - the plan from your photos; sometimes my honest advice is to wait. If treatment is medically appropriate, it is performed the same day. Most patients are driving home by late afternoon.
Step 4: Aftercare at a distance
You leave with written aftercare instructions and a direct WhatsApp line for follow-up questions and photo check-ins. Distance is manageable when the plan is built for it.
The clinic holds an international health tourism authorization, and every treatment is performed by the physician who trains other doctors on these platforms.
Contact & appointments (English spoken; patients from Bulgaria and Greece are welcome to write in English):
WhatsApp: +90 555 209 09 39
Viber: +90 555 209 09 39
Email: info@drkagancingoz.com
Instagram: @drkagancingozint
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